Notice of Data Security Incident Marietta, Georgia April

Notice of Data Security Incident Marietta, Georgia April 2, 2024 Life University ("Life") is writing to inform you of a recent data security incident that may have resulted in unauthorized access to some individuals' sensitive personal information. While we are unaware of any fraudulent misuse of your personal information at this time, we are providing you with details about the incident, steps we are taking in response, and resources available to help you protect against the potential misuse of your information. What Happened? On July 30, 2024, Life experienced a network disruption that impacted the functionality and access of certain systems. Upon discovery of this incident, Life immediately disconnected all access to the network and promptly engaged a specialized third-party cybersecurity firm and IT personnel to assist with securing the environment as well as to conduct a comprehensive forensic investigation to determine the nature and scope of the incident. The forensic investigation determined that that personal information may have been acquired by the threat actor. Based on these findings, Life decided to proceed with an analysis of the compromised data for any potential sensitive personal information ("PII") or protected health information ("PHI"). Life engaged a third-party vendor to review the data that was compromised. The data mining process took some time given the complexities of the types and the volume of the data analyzed, requiring multiple phases of automated and manual review. Life engaged a third-party notice vendor to assist with the mailings, call center, and provide identity theft protection services. Thereafter, Life worked to verify the patient information and addresses for mailing. On March 28, 2025, Life finalized the list of individuals to notify. What Information Was Involved? Although Life has no evidence that any sensitive information has been misused by third parties as a result of this incident, we are notifying you out of an abundance of caution and for purposes of full transparency. Based on the investigation, the following information related to potentially impacted individuals may have been subject to unauthorized access: Name; Address, Date of Birth, Social Security number, driver's license number, credit card information, financial account information, health insurance policy number, and medical information. Please note that the information above varies for each potentially impacted individual. In light of the incident, we are providing affected individuals with Social Security numbers impacted with complimentary credit monitoring and identity theft protection services. Affected individuals will be notified by mail with enrollment information. What We Are Doing? Data privacy and security is among Life's highest priorities, and we are committed to doing everything we can to protect the privacy and security of the personal information in our care. Upon discovery of the Incident, Life moved quickly to investigate and respond to the Incident and assessed the security of its systems. Specifically, Life engaged a specialized cybersecurity firm and IT personnel to conduct a forensic investigation to determine the nature and scope of the Incident, and took steps and will continue to take steps to mitigate the risk of future harm. What You Can Do: We encourage you to remain vigilant against incidents of identity theft and fraud, to review your account statements, and to monitor your credit reports for suspicious or unauthorized activity. Additionally, security experts suggest that you contact your financial institution and all major credit bureaus to inform them of such a breach and then take whatever steps are recommended to protect your interests, including the possible placement of a fraud alert on your credit file. Please review the Steps You Can Take to Help Protect Your Information below, to learn more about how to protect against the possibility of information misuse. Other Important Information: We recognize that you may have questions not addressed in this notice. If you have any questions or concerns, please call 855-659-0056 (toll free) Monday through Friday, during the hours of 9 a.m. and 9 p.m. Eastern Time (excluding U.S. national holidays). Life sincerely regrets any concern or inconvenience this matter may cause and remains dedicated to ensuring the privacy and security of all information in our control. Sincerely, Life University 4-15-25